Pricing
Who sets each amount, what your total contains, and a worked example — with current fees, not estimates.
Every seat total on TrustTrip has exactly two parts, and you see both before paying anything. This page is the reference for amounts: who sets each part, the current platform fees, a concrete end-to-end example, and how taxes and rounding work. The figures below are injected live from platform configuration — they are always current.
Who sets what
Two parties, two amounts, no overlap — that split is the foundation of pricing on TrustTrip:
The driver sets the shared trip amount
When a driver publishes a route, they set the shared amount for each segment between official route points (departure, stops, destination). That amount reflects cost-sharing on a trip they already plan to drive — TrustTrip does not set or inflate it. You reserve the segment matching your boarding and drop-off points, and pay the amount published for it.
TrustTrip sets the platform fee
The platform fee covers booking infrastructure, secure payment, support, and trust tooling. It is charged per seat: $2.50 CAD on short trip segments and $4.70 CAD on long trip segments. On a long-classified trip, your booked segment still uses the short fee when its routed distance is under 40 km.
Everything multiplies per seat
Reserving two seats doubles both parts — shared amount and platform fee. One booking produces one secure quote, and the totals you see at checkout are exactly the totals charged.
A worked example
Say a driver publishes a short trip segment at a shared amount of $18.00 CAD (an illustrative figure — drivers set their own amounts). Here is the complete math:
One seat
Shared trip amount $18.00 CAD + platform fee $2.50 CAD = $20.50 CAD total. That breakdown is shown on the trip page before you reserve, line by line.
Two seats, same segment
Each seat repeats both parts: ($18.00 CAD + $2.50 CAD) × 2 = $41.00 CAD. There is no hidden per-booking surcharge — seats are the only multiplier.
What the driver receives
The shared trip amount ($18.00 CAD per seat in this example) is the driver's part of the cost-sharing. The platform fee is TrustTrip's part. The trip page always shows both, so neither side has surprises.
Where you see totals
The same amounts follow you across the product — what differs is precision, not honesty:
Trip page (guest or signed in)
The full breakdown for your exact boarding and drop-off points: shared trip amount plus platform fee on the official route. This is the reference view — available before you create an account.
Trips list “from” price
Discovery results show an indicative from-price per trip, because your exact total depends on which segment you book. Open the trip page for your precise breakdown.
Signed-in checkout quote
At checkout, a secure quote locks your totals before payment. If trip pricing or your segment changes before payment completes, you receive a fresh quote — the amount charged always matches the quote you confirmed.
Taxes, rounding, and adjustments
Taxes
Where applicable taxes apply to platform fees, they are calculated and shown at checkout before you confirm — the displayed total is the charged total.
Display rounding
Shared trip amounts may display in half-dollar steps for readability. Platform fees stay exact to the cent, and checkout always charges the exact quoted total.
Stop adjustments after booking
Changing your boarding or drop-off point after booking goes through a driver-reviewed adjustment, which may carry an additional fee shown before you confirm the request. The booking adjustments guide covers the flow.
Cancellations and refunds
Refund treatment depends on timing and role, and follows a documented review — the cancellation policy is the authority on every scenario.
Pricing FAQ
Not silently. Your checkout quote locks the totals. If the driver changes trip pricing or your segment before payment completes, checkout offers a fresh quote and you decide whether to proceed. The amount charged always matches the quote you confirmed — never an updated price you did not see.
Secure online payment and the documented booking record, passenger and driver support, trust tooling (verification review, reviews, reporting), and the infrastructure that runs discovery and messaging. It is charged per seat and itemized — never hidden inside the trip amount.
Some campaigns reduce platform fees at checkout when a valid code applies. A valid code shows its effect on the quote before you pay — if you do not see the reduction in the breakdown, it has not applied.
The shared trip amount shown on the trip page for your booked segment — the cost-sharing part of the total. The platform fee goes to TrustTrip. Drivers do not receive a cut of the platform fee, and TrustTrip does not take a percentage of the shared amount.